Withdrawing with NETeller Processing Rules Transaction Reporting

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Withdrawing with NETeller

To perform a NETeller withdrawal, access your ECash Direct software. To access the NETeller Withdrawal function from the ECash Direct main menu, click the "Withdrawal" button. Follow the on-screen instructions.

You must have successfully made a deposit to your ECash Direct account using NETeller before you can withdraw using NETeller. The NETeller account used to make the deposit will be used in processing withdrawals. If you've previously deposited funds to your ECash Direct account by credit card and/or NETeller, your withdrawal will be applied to your credit card first - up to your original credit card purchase amounts, and then to your NETeller account. Withdrawals via NETeller are permitted beyond original NETeller deposit amounts.

Your NETeller Secure ID and/or ECash Direct Personal Identification Number (PIN) may be required in order to authenticate the transaction from ECash Direct to NETeller.

*Note: Only one NETeller account is available per ECash Direct account.

Processing Rules

NETeller funds requested by user for withdrawal from their ECash Direct account is available for withdraw next business day from their NETeller account. There is a US$1 or currency equivalent fee for using this withdrawal service. This fee does not apply to customers that have a balance of less than US$20 or currency equivalent and withdraw the entire balance.

Transaction Reporting

It is important to keep a record of all of your NETeller transactions with your ECash account. To help you maintain these records you should be aware that your NETeller deposits and withdrawals are recorded and reported on your ECash Direct statement.

NETeller deposit transactions are displayed on your ECash Direct statement as NTD for deposits, and NTW for withdrawals.